- Standard Operating Procedure for Complaint redressal.
- Data Entry.
- Deputng details of NLMs.
- NLM Guidelines(English/Hindi)
- Dos and DON'Ts for NLMs
- NLM's Reports/ TA-DA claims(English / Hindi)
- Travelling Allowance format for NLM
- Gist of NLM Reports on Complaints (2011-12)
- Visit of NLMs to the States/Districts-Advisory to States/districts.
